NVQ TERMS & CONDITIONS
DEFINITIONS
“Agreement” means these terms and conditions and (depending on the type of Training Service) (i) the Booking Form, (ii) the Proposal or (iii) the Email.
“Training Services” means any service provided by Cornerbrook Lifting Consultants Ltd.
“Booking” means the booking request, via email, website, phone or booking form, to Cornerbrook Lifting Consultants Ltd from the Client or Delegate.
“Charges” means the charges for the Training Services set out in the Booking Form, Proposal or Email. The charges are set in pound sterling.
“The Client” means the company, individual or other organisation identified in a Booking Form, Proposal, Quotation or Email.
“Clause” means a clause in these terms and conditions.
“Learner” means the member of the Clients staff or individuals who are to receive the Vocational Training Services as set out in the Booking Form, Proposal or Email.
“Proposal” means the proposal for Training Services accompanying these terms and conditions.
“The Assessor” means the person delivering and assessing the Vocational Training Service.
“Vocational Training” means the NVQ, Programme set out in the Booking Form, Proposal or Email.
“Booking Form” means the online or offline booking form to be completed by client or individual before an invoice can be issued.
1. GENERAL TERMS APPLICABLE TO ALL TRAINING SERVICES
1.1 Cornerbrook Lifting Consultants Ltd shall provide Vocational Training and Assessment services.
1.2 Services in accordance with these terms and conditions. Quotations are made, and orders accepted subject to these terms.
1.3 The Client shall pay any Charges without deduction or set-off.
1.4 All CITB grant recoveries or receipts are the sole responsibility of the client and do not affect the Company’s invoice terms and conditions.
1.4 Sums due under this Agreement are exclusive of VAT which shall be payable by the Client.
1.5 In the event the Client fails to make payment in accordance with this Agreement; the company may:
1.5.1 Charge interest at the statutory interest rate specified in the Late Payment of Commercial Debt (Interest) Act 1998; and/or at a rate of 8%.
1.5.2 Suspend supply of the Assessment Services by notice in writing until such time that full payment is received (unless otherwise agreed).
1.5.3 Delay the release of certificates.
1.6 Unless otherwise agreed, quotations are valid for 14 days and are subject to change after that period.
1.7 Any additions or variations to these terms and conditions must be agreed in writing and authorised by a Director of the Company.
1.8 These terms apply to all orders, bookings, enquiries and quotations between the Company and the Client and are deemed to have been accepted once The Client confirms in writing that they wish to proceed.
VOCATIONAL TRAINING TERMS AND CONDITIONS
2. THE COMPANY’S RESPONSIBILITIES
2.1 The Company will be responsible for ensuring that the Learner has the requisite experience and qualifications necessary to complete the Vocational Training that they wish to undertake.
2.2 For applicable programmes, The Company will provide access to the E-Portfolio platform on which the Learners programme will be available and where they will receive instructions, training, and feedback from the Assessor.
2.3 The Company will provide training to the Learner on how to use their E-portfolio, submit work to be marked, communicate with their Assessor and index their evidence etc.
2.4 Results will be communicated to the awarding body, and the Company will administer and award the Certificate to those Learners that have completed the Vocational Training and who have paid all costs associated with the provision of the Vocational Training Services.
3. THE CLIENTS RESPONSIBILITIES
3.1 By paying the invoice Cornerbrook Lifting Consultants Ltd, take this as confirmation by the Client that they wish to proceed with the Vocational Training, the Client enters into a contract with the Company for the provision of Assessment and/or Vocational Training.
3.2 The Client will provide all information and cooperation that may be necessary for the Company to provide the Vocational Training, which might include reasonable access to the Learners site/place of work/documentation required to allow assessments.
3.3 The Client agrees to pay the Company’s invoices in accordance with the agreed terms and conditions, payment by BACS, credit or debit card and company cheque accepted.
4. VOCATIONAL TRAINING PAYMENT TERMS
4.1 The Charges for the Vocational Training, which are subject to a Booking Form, Proposal or Email, are due for payment before the Vocational Training starts and the Learner is inducted onto the NVQ. Payment must be made in accordance with the invoice issued.
NVQ Terms and conditions – Individuals
- All NVQs will only be registered when a minimum of 50% deposit (Non-refundable) has been paid. The other 50% must be paid on completion or 6 months whichever is soonest
- If payment is not made at the 6 month point, the NVQ will be placed on hold until payment is made
- Cornerbrook may need to charge mileage and possibly hotel dependant on the learners location, this needs to be agreed prior to registering. (Outside of 50 miles)
- Cornerbrook Mileage will be charged at 0.60p per mile from Cornerbrook Training Centre. (BB4 6JY)
- The learner will need to complete their NVQ within 9 months from registration date, if this can’t be achieved they will need to discuss this prior to registering.
- Cornerbrook reserve the right to de-register the learner after 9 months.
- On final completion of the learner NVQ final payment will be required immediately.
- No certification will be sent out until final payment has been made.
- Please contact Cornerbrook for clarification on any of the above prior to paying the deposit.
9. The Learners Health & Safety test will need to be in date for their Blue Card to be issued from CPCS.
NVQ Terms and conditions – Business`
- All NVQs will only be registered when (Non-refundable) the invoice has been paid.
- Cornerbrook may need to charge mileage and possibly hotel dependant on the Learners location, this needs to be agreed prior to registering. (Outside of 50 miles)
- Cornerbrook Mileage will be charged at 0.60p per mile from Cornerbrook Training Centre. (BB4 6JY)
- NVQ`s must be completed within 9 months from registration date, if this can’t be achieved the Learner will need to discuss this prior to registering.
- Cornerbrook reserve the right to de-register the Learner after 9 months.
- On final completion of your NVQ final payment will be required immediately.
- No certification will be sent out until final payment has been made.
- The Learners Health & Safety test will need to be in date for their Blue Card to be issued from CPCS.
5. CANCELLATION
5.1 Your statutory rights allow you 14 days from the date of receipt of invoice and booking confirmation in which to make a written request for cancellation. If a written request for cancellation is received and any payment has been made, the Client will receive a refund less any reasonable costs of expenses.
5.2 If the Client wishes to cancel after the Vocational Training has started but with less than 50% of the programme complete, the Company, at its absolute discretion, will refund up to 50% of the agreed charges to the Client. If more than 50% of the programme has been completed, no refund will be issued.
5.3 The Company reserves the right to cancel the Vocational Training in the event that a Learner becomes disengaged.
5.3.1 The Company will email to the Learner requesting an update, if no progress has been made after 12 weeks.
5.3.2 The Learner will be given a further 12 weeks to re-engage with the Vocational Training or provide an adequate explanation for the cessation in progress.
5.3.3 If no feedback is received during this 12-week re-engagement period, the Learner will be notified that their Training has been stopped, no refund will be given, and they will have to re-book on a new Vocational Training course if they wish to re-commence their Vocational Training.
© Cornerbrook Lifting Consultants ltd. All Rights Reserved.
